Get more 5-star reviews on autopilot.

In most Dorset categories, the top three businesses in the Google map pack share one thing: 40+ recent reviews with a 4.5+ average. Reviews are now a top-three local ranking signal, and AI search engines read the words inside them when deciding who to recommend. If your review pipeline is "we ask sometimes when we remember", you're losing.

Why review content matters (not just stars)

ChatGPT, Gemini and Google AI Overviews read review text. "Best plumber Bournemouth" cites businesses whose reviews mention exactly that phrase. We coach customers gently on what to mention without crossing into manipulation — natural keyword-rich reviews compound local visibility for years.

The workflow we build

Trigger event (job complete, invoice paid, delivery received) → SMS or email with one-click Google review link → optional follow-up after 3 days → response monitoring → flag-for-dispute if breaching policy. Most clients see 5–15× more reviews within 90 days of switching it on.

Handling negatives

Every bad review gets a calm, factual public reply within 48 hours. We write the templates, you approve, we post. Future buyers read your responses — a great reply to a 1-star review often wins more business than the review costs.

Disputing fake reviews

Off-topic, conflict-of-interest, fake, hate speech — these breach Google policy and can be removed. We handle the dispute process for you. Legitimate negative reviews stay (and that's fine — a profile with only 5-stars looks fake).

No buying, no faking

We won't buy reviews or fake them. Google detects both and suspends profiles. Your business is too important to risk for a quick win.