1. Who we are
This site is operated by Antony Locke, trading as Creative Locker, based in Bournemouth, Dorset, United Kingdom. We are the data controller responsible for any personal data you share with us through this website.
Contact: info@creativelocker.co.uk · 07388 210030
2. What we collect
- Contact details you submit (name, email, phone, project info) via our quote or contact forms.
- Technical data such as IP address, browser type, device type and pages visited.
- Cookies as described in our Cookie Policy.
3. How we use your data
- To respond to enquiries and provide quotes.
- To deliver services we've agreed to provide.
- To improve our website, content and user experience.
- To comply with our legal obligations.
Our lawful bases are: your consent, performance of a contract, and our legitimate interests (running a small business).
4. Sharing
We don't sell your data. We use trusted processors such as email providers, hosting providers and analytics tools who act on our instructions and under appropriate data-processing agreements.
5. Retention
We keep enquiry data for up to 24 months unless we enter into a contract, in which case we retain records for 7 years for accounting and legal reasons.
6. Your rights
You have the right to access, correct, delete or restrict the processing of your personal data, and to object or withdraw consent at any time. Email us to exercise any of these rights.
You may also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
7. Security
We use industry-standard measures (TLS, access controls, reputable hosting) to keep your data safe. No system is 100% secure, but we take reasonable precautions.
8. Changes
We may update this policy from time to time. The "last updated" date above will always reflect the latest revision.